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“With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”

Alex Shih
Chief Executive Officer, Centaline Group

“With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”

Krishna Gautam
Head of Customer Experience, Urbanic

“With WhatsApp Business Platform, we help ensure that every customer has the richest, most efficient experience when addressing their questions. Convenience is baked into each aspect of the process, from the steadiness of the channel to the ways that list messaging resumes any interaction right where it left off. Using WhatsApp has really enhanced our customer engagement.”

Yang Hao
Product Manager, Akulaku

“Much of our brand story celebrates the spirit of pioneering and innovation. We’d like to think our storytelling in the digital world is nothing short of these. With the help of Sanuker, we are able to leverage on cutting-edge AI technology to introduce our brand and timepieces through the chatbot, bringing a completely new yet wholesome customer experience to our watch lovers.”

Candy Lai
Assistant Digital Manager, IWC Schaffhausen

“With Sanuker, IKEA stepped up its customer service experience with the responsive and reliable WhatsApp solution, building a closer relationships with our valuable clients.”

Marco Chow
CSC Manager, Customer Support Centre, IKEA North Asia (Hong Kong, Macau and Taiwan)