WhatsApp Business API

WhatsApp Business API is designed to become the most efficient business messenger. So why not meet your customers where they already are – WhatsApp.

Unlike the free WhatsApp app and WhatsApp Business app, WhatsApp Business API is designed for brands to commit to a customer-centric service model at a 24-hour service level agreement.

The design of the API enables you to build an effective value-based relationship with your customers.

Get your WhatsApp business API

Success is a journey, and we are a proud partner

WhatsApp products Comparison

	WhatsApp Business API	WhatsApp Business App	WhatsApp App
Data Storage	Designated environment by enterprise	Staff’s work phone	Staff’s personal phone
Automation	Yes, by chatbot dialogue	Everything manual	Everything manual
Push notification	Both automatic and manual operation	Manual operation only	Manual operation only
Multi-agents	Yes	Single admin only	Single admin only
CRM Integration	Yes	No	No
Green Tick (Verification)	Pilot program available for a small number of brands	No	No

WhatsApp Business API

Sanuker is a WhatsApp Business Solution Provider

Customer-Centric Model

The API is designed for brands to commit to this type of model at a 24-hour service level agreement.

Scaling and Cost Efficient Solution

Scale up your operation model to handle large quantities of online enquiries. A chatbot can automatically reply and screen out all the basic enquiries with pre-set conversation while collecting basic information before escalating the enquiries to the customer service team to handle complicated issues.

Serve-to-sell culture

In order to build an effective value-based relationship with customers.

WhatsApp Landing is a New Must-Have Solution

By building a chatbot on WhatsApp for your business with the API, you will be able to keep your customers entertained, and your team of live agents can step in to provide assistance to resolve customer enquiry. We have prepared a 3-minute summary of highlights about WhatsApp Business API, you may read all the dos and don’ts here.

You may enjoy our webinar – WhatsApp Landing – Chatbot Strategy #201 next.

Start using WhatsApp Business API today with Sanuker.

Get your WhatsApp business API

Our work is endorsed by WhatsApp

Building consumer trust with WhatsApp Business API

It is in our Sanuker’s DNA that we deliver project success with regional teams. We work closely with Urbanic’s Chinese operation team and Indian customer service team to take the brand’s shopping experience to next level.

Read the success story here