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客户评价
“Using WhatsApp, we turned up the volume on our customer engagement, sending out 300 messages per second. That translated to nearly 300,000 messages over one week. Importantly, customers who were already used to communicating with us through WhatsApp were more receptive to the messages we sent. The open rates for messages in WhatsApp reached over 63% in a short time.”
Ridwan Hidayat
General Manager, Anker Indonesia
“With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”
Alex Shih
Chief Executive Officer, Centaline Group
With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”
Krishna Gautam
Head of Customer Experience, Urbanic
“With WhatsApp Business Platform, we help ensure that every customer has the richest, most efficient experience when addressing their questions. Convenience is baked into each aspect of the process, from the steadiness of the channel to the ways that list messaging resumes any interaction right where it left off. Using WhatsApp has really enhanced our customer engagement.”
Yang Hao
Product Manager, Akulaku
“Much of our brand story celebrates the spirit of pioneering and innovation. We’d like to think our storytelling in the digital world is nothing short of these. With the help of Sanuker, we are able to leverage on cutting-edge AI technology to introduce our brand and timepieces through the chatbot, bringing a completely new yet wholesome customer experience to our watch lovers.”
Candy Lai
Assistant Digital Manager, IWC Schaffhausen
“With Sanuker, IKEA stepped up its customer service experience with the responsive and reliable WhatsApp solution, building a closer relationships with our valuable clients.”
Marco Chow
CSC Manager, Customer Support Centre, IKEA North Asia (Hong Kong, Macau and Taiwan)
“Sanuker的对话式商务解决方案为我们提供了高效及高灵活性的WhatsApp Business Platform。在Sanuker的支持下，此方案完全符合了我们独一无二的行销要求，现已成为我们业务不可或缺的一部分。”
Benny Cheung
TNG (Asia) Limited, 创意总监
成功案例
Automobile
Food & Beverge
E-commerce
E-commerce
E-commerce
Tourism
Automobile
Toys
Gaming
Banking and Finance
Banking and Finance
Automobile
Watchmaking
