
Marketing Campaign
Right Medium or Right Experience
Conversational Game

A chatbot can also be a game. Some of the most popular games are played in conversational formats, such as Truth or Dare, 20 Questions, Make it or Break it. If a chatbot can conduct a conversation, then the most difficult part is just to think of one and program it out. Before getting creative, one must be aware of the technological limitation as well as the potential of a chatbot conversational design.
UI/UX Design
For example, Facebook Messenger offers a considerable variety of message types including interactive buttons, quick reply buttons, media template and even carousel. In comparison, WeChat can only support text and images. Instead of using Chatbot as a gaming medium, WeChat encourages developers to use WeChat Miniprogram to create games.
Most platforms which support chatbot usually have more advanced UI/UX like buttons. If you want to make your game more versatile, interactive and interesting, better choose one that supports more than just text and images.


Rule-based Chatbot


In that case, you can make use of Quick Reply buttons. All the other buttons will disappear once the user has selected one of the options.

Furthermore, you should always give users a second chance or let them continue the game in order to make them feel less frustrated.

Guide them back to the game flow when they answered it wrong.
Right Medium or Right Experience
The End Goal
