Swire Restaurants
In 2013, Swire Hotels set up Swire Restaurants, a separate restaurant division, to manage its standalone restaurant operations.
Industry | Food & Beverage
MR. & MRS. FOX Chatbot
FunctionsPlatform
Information Display, BookingFacebook
Number of conversationsCampaign Period
100,000+June 2017 to present

MR. & MRS. FOX ChatbotMR. & MRS. FOX Chatbot

Would you like to book a table for two? MR. & MRS. Fox is one of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one dining experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • Convenient way for diners to receive latest updates on menu & latest happenings
  • 17% of their bookings were created via Chatbot
The Continental Chatbot
FunctionsPlatform
Information Display, BookingFacebook
Number of conversationsCampaign Period
60,000+June 2017 to present

A culinary journey across Europe - The Continental is one of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one dining experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • Convenient way for diners to receive latest updates on menu & latest happenings
  • 20% of their bookings were created via Chatbot
Plat du Jour Chatbot
FunctionsPlatform
Information Display, BookingFacebook
Number of conversationsCampaign Period
55,000+June 2017 to present

Your local French Bistro - Plat du Jour (Pacific Place & Quarry Bay) is one of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one dining experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • Convenient way for diners to receive latest updates on menu & latest happenings
  • 18% of their bookings were created via Chatbot
Public Chatbot
FunctionsPlatform
Information Display, BookingFacebook
Number of conversationsCampaign Period
32,000+June 2017 to present

How would like your coffee? Public, Ground Public & Republic are some of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one cafe experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • Convenient way for diners to receive latest updates on menu & latest happenings
4/F, Tungtex Building, 203 Wai Yip Street, Kwun Tong, Hong Kong
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