Swire Restaurants

Company Name: Swire Restaurants
Industry: Food & Beverage

In 2013, Swire Hotels set up Swire Restaurants, a separate restaurant division, to manage its standalone restaurant operations.

MR. & MRS. FOX Chatbot

Functions

Information, Display, Booking

Platform

Facebook

Number of conversations

100,000+

Campaign Period

June 2017 to present

Would you like to book a table for two? MR. & MRS. Fox is one of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one dining experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • A convenient way for diners to receive the latest updates on the menu & latest happenings
  • 17% of their bookings were created via Chatbot

The Continental Chatbot

Functions

Information, Display, Booking

Platform

Facebook

Number of conversations

60,000+

Campaign Period

June 2017 to present

A culinary journey across Europe – The Continental is one of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one dining experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • A convenient way for diners to receive the latest updates on the menu & latest happenings
  • 20% of their bookings were created via Chatbot

Pla du Jour Chatbot

Functions

Information Display, Booking

Platform

Facebook

Number of conversations

55,000+

Campaign Period

June 2017 to present

Your local French Bistro – Plat du Jour (Pacific Place & Quarry Bay) is one of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one dining experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • Convenient way for diners to receive latest updates on menu & latest happenings
  • 18% of their bookings were created via Chatbot

Public Chatbot

Functions

Information, Display, Booking

Platform

Facebook

Number of conversations

32,000+

Campaign Period

June 2017 to present

How would like your coffee? Public, Ground Public & Republic are some of the many Swire Restaurants that utilizes Chatbot for creating an all-in-one cafe experience before you even stepped inside the restaurant. The chatbot allows diners to create booking, access the contact info, check out the latest menu & happenings.

Significance

  • Convenient way for diners to receive latest updates on menu & latest happenings

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