McDonald’s Hong Kong Sucess Story McDonald’s HK has its own Facebook page with the original intent as a marketing tool to build brand presence and convey promotional content. However, McDonald’s HK realised that some customers would contact them on their social...
Urbanic Success Story The brand wanted to build consumer trust using WhatsApp Business API as means of communication. 20% Higher opt-in rates for WhatsApp as compared to other channels 98% Read rate for WhatsApp messages x500 The number of messages exchanged via...
Gainfull Motors Success Story The company has increased automation by getting most customers to buy directly via chat and decreasing phone calls. 69% The number of interaction rate after the campaign 286% Much more leads than first was estimated Company Name: Gainfull...
Lexus Hong Kong Sucess Story The company has increased automation by getting most customers to buy directly via chat and decreasing phone calls. 50% Doubled the caption of leads than with the curent method 80% Collected significant amount of data on NX color...
PlayStation HK Success Story The company successfully collected gamers’ preferences with the help of a chatbot that had incentives for users to complete it. 28% More people started a conversation via Messenger 45% Organic gamers reach 80% Completion rate of the...
