Kee Wah Bakery Success Story

by Rita | May 23, 2022

Kee Wah Bakery Success Story Giving customers a taste of relevant, consistent engagement with Recurring Notifications. 80% revenue engaged customers opted into Recurring Notifications 30% increase in coupon open rates compared to 0.3% with email 30% of customers...

mreferral

by Rita | Apr 19, 2022

mReferral Success Case The Hong Kong fin-tech company implemented chatbot and live chat solutions on WhatsApp and website to automate the large volume of customers enquiries; transforming their online mortgage financial management experiences into a seamless customer...

Centaline Property

by Sanuker | Dec 22, 2021

Centaline PropertySuccess Story Centaline Property Agency needed to respond faster to the thousands of customer inquiries it receives per month across multiple channels. Automated lead qualification through WhatsApp enabled sales to prioritize and personalize customer...

McDonald’s

by Sanuker | Sep 9, 2021

McDonald’s Hong Kong Sucess Story McDonald’s HK has its own Facebook page with the original intent as a marketing tool to build brand presence and convey promotional content. However, McDonald’s HK realised that some customers would contact them on their social...

Urbanic

by Sanuker | Aug 26, 2021

Urbanic Success Story The brand wanted to build consumer trust using WhatsApp Business API as means of communication.  20% Higher opt-in rates for WhatsApp as compared to other channels 98% Read rate for WhatsApp messages x500 The number of messages exchanged via...