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How chatbots can help the travel industry recover

How chatbots can help the travel industry recover

As countries start to ease their lockdowns and allow some form of international travel, a new kind of problem is emerging. Each country, and sometimes each region within it, has in place different systems to regulate what can or cannot be done. These systems have...

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How chatbots can make banks more profitable

How chatbots can make banks more profitable

A few days ago Forbes posted an article about digital transformation in banks that echoed and confirmed many of the things we have discussed in previous posts. Its conclusions were simple: banks need chatbots to achieve a true digital transformation, and they need...

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How chatbots help the agricultural sector

How chatbots help the agricultural sector

Modern agriculture is a high-tech business where sophisticated machines and algorithms enable companies to reach unprecedented levels of productivity. Automation has also greatly reduced the need for manual labor, reducing costs, and introducing some unexpected...

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Automating expense filing to create a better future

Automating expense filing to create a better future

In our articles, we often paint pictures of what the future could look like if many boring, repetitive tasks were removed from it. It is a nicer word, where automation makes life easier and people are freed from mind-numbing tasks. Today it will be no different, and...

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The Chinese New Year has arrived. What will it bring?

The Chinese New Year has arrived. What will it bring?

The 12th of February will mark the official start of the year of the Ox. Here in Hong Kong, all the shop fronts are filled with red decorations, and everyone is excited to finally say goodbye to a very difficult year. Despite the COVID-19 restrictions that have forced...

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What do chatbots and shoes have in common?

What do chatbots and shoes have in common?

Chatbots are like shoes. If they fit well, they will make our life easier and more comfortable, if they don’t they will only cause problems and stress. It is important to choose them wisely, making sure they are built well, and that they fit the needs of our company....

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Will the WABA pricing test in Mexico affect chatbots?

Will the WABA pricing test in Mexico affect chatbots?

WhatsApp has recently announced that on the 1st of February 2021 it will test a new pricing system for the Mexican market. The test will only affect messages sent to WhatsApp users with a Mexico phone number, regardless of the company’s location. At the moment, it is...

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Improving client communications in logistics

Improving client communications in logistics

In our previous article, we discussed how technology can help logistics companies to improve their internal communications. We looked at how using systems that the company’s staff and partners are already accustomed to can help increase adoption and automation, and...

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