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The most innovative brands choose Sanuker to build the best messaging experience

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Sanuker, WhatsApp Business Solution Provider since 2019

Sanuker, WhatsApp Business Solution Provider since 2019

Success is a journey, and we are a proud partner

APAC’s Most Trusted WhatsApp API Partner

One partner, built for every stage of growth, from local shops to global enterprises.

Businesses across Asia-Pacific choose Sanuker to power their WhatsApp conversations, because we fit the way they work. Small businesses and Chinese cross-border sellers get started fast with Woztell, our proprietary out-of-the-box platform. Enterprises, banks, and government organizations rely on our enterprise-grade infrastructure for security, scale, and compliance. Technology partners across industries build on our flexible Multi-Partner Solution, with competitive terms and everything they need to serve their own clients..

Whatever your size or sector, Sanuker gives you a proven path to customer engagement on WhatsApp.

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Sanuker, your business messaging expert.

Conversion

Personalized engagement delivers conversion

A one-to-one,  and unique broadcast on the most trusted messaging apps results in next-level experiences along the digital customer journey.

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Be where your customers are

Over 3 billion users are texting each other on WhatsApp, Messenger, and WeChat daily. A presence on these apps is critical.

DigitalTransformation

Digital transformation begins with a chatbot

A well-designed AI or keyword Chatbot could transform your operation to 24-7 worldwide services without a heavy investment.

What our clients say about us

“Using WhatsApp, we turned up the volume on our customer engagement, sending out 300 messages per second. That translated to nearly 300,000 messages over one week. Importantly, customers who were already used to communicating with us through WhatsApp were more receptive to the messages we sent. The open rates for messages in WhatsApp reached over 63% in a short time.”

Ridwan Hidayat
General Manager, Anker Indonesia

“With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”

Alex Shih
Chief Executive Officer, Centaline Group

With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”

Krishna Gautam
Head of Customer Experience, Urbanic

“With WhatsApp Business Platform, we help ensure that every customer has the richest, most efficient experience when addressing their questions. Convenience is baked into each aspect of the process, from the steadiness of the channel to the ways that list messaging resumes any interaction right where it left off. Using WhatsApp has really enhanced our customer engagement.”

Yang Hao
Product Manager, Akulaku

“Much of our brand story celebrates the spirit of pioneering and innovation. We’d like to think our storytelling in the digital world is nothing short of these. With the help of Sanuker, we are able to leverage on cutting-edge AI technology to introduce our brand and timepieces through the chatbot, bringing a completely new yet wholesome customer experience to our watch lovers.”

Candy Lai
Assistant Digital Manager, IWC Schaffhausen

“We selected the Whatsapp Business Platform because the product offered a robust set of functionality and the flexibility to address our unique marketing requirements. Thanks to the support provided by Sanuker, their solution has now become an integral part of our business.”

Benny Cheung
Creative Director, TNG (Asia) Limited

Our clients

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FAQs

Who is Sanuker?
Sanuker is a Hong Kong-based Meta Business Partner and official WhatsApp Business Solution Provider. Sanuker helps businesses in Asia Pacific and around the world set up and run customer conversations on WhatsApp and other Meta channels, covering marketing, sales, customer service and AI agents.

Sanuker also helps companies in mainland China, who have limited access to Meta’s services, set up the WhatsApp Business Platform to market to, sell to and support customers abroad, from account setup and business verification to campaigns and customer service.

Is Sanuker an official WhatsApp partner?

Yes. Sanuker is a Meta Business Partner and has been an official WhatsApp Business Solution Provider since 2019. Sanuker connects businesses to the WhatsApp Business Platform and supports them through account setup, business verification and Meta’s messaging policies.

Do we need a WhatsApp Business Solution Provider like Sanuker to use the WhatsApp API?

It depends on your needs and in-house resources. Most businesses work with a WhatsApp Business Solution Provider such as Sanuker, an official provider since 2019. Sanuker supports different types of clients and needs:

  • Businesses new to the WhatsApp API: account setup, business verification, guidance on Meta’s messaging policies, and access to Sanuker’s shared credit line with Meta.
  • Banks, financial services and other regulated organisations: single-tenant deployments, with a dedicated environment for their data.
  • Enterprises: end-to-end delivery by Sanuker’s team, from solution design, system integration and AI agent deployment to campaign management and ongoing operational support.
  • Mid-size companies: integrations that connect WhatsApp to their CRM, booking or e-commerce systems.
  • Marketers, retailers and small businesses that want to set up WhatsApp broadcast campaigns themselves: WOZTELL, Sanuker’s out-of-the-box self-serve platform.

Companies with an in-house technical team can also connect directly through Meta.

Who does Sanuker work with?

Mostly mid-size and large organisations that need WhatsApp to fit into their existing systems and processes, in industries such as banking and finance, real estate, travel, healthcare, retail and luxury. Sanuker’s clients include IKEA, McDonald’s, UA Finance, Midland Realty, Sincere, Lee Gardens, Yves Rocher and Akulaku. See more in Sanuker’s success stories.

What does Sanuker do for clients?
Sanuker covers the full journey: WhatsApp Business Platform onboarding, conversation design, chatbots and AI agents, integration with CRMs and internal systems, and support for campaigns and service operations after launch. Sanuker’s solutions run on WOZTELL, Sanuker’s own conversational AI platform.
What is WOZTELL?

WOZTELL is Sanuker’s SaaS platform for conversational channels. It covers WhatsApp broadcasts, a shared team inbox with unlimited agent seats, chatbots and AI agents, Click-to-WhatsApp ad automation, and integrations with CRM and ERP systems. It is an out-of-the-box solution for marketers, retailers and small businesses, and it offers a wide range of APIs for third-party integrations and custom development as your business grows. Businesses can use it on their own, or work with Sanuker’s team to plan, build and run their setup on it.

Who will choose Sanuker?
Banks and financial services, real estate agencies, travel companies, healthcare providers, and retail and luxury brands that want a partner to plan, build and run their WhatsApp setup with them. They are usually mid-size and large businesses with custom integrations, AI agents, several markets or brands, or compliance requirements, who need hands-on support before and after launch.
Who will choose WOZTELL?

Businesses that want to set up and run WhatsApp themselves, whether or not they have developers. Marketers, retailers and small businesses can use WOZTELL out-of-the-box, with no coding. Teams with their own developers can use WOZTELL’s open APIs to integrate it with their systems and customise it themselves

Can Sanuker help us set up Meta Business Agent?
Yes. Sanuker onboards businesses to Meta Business Agent, Meta’s AI agent for business messaging, and connects it to the tools you already use, such as your CRM, product catalogue or booking system.
How much does it cost to work with Sanuker?
Pricing has two parts: a WOZTELL platform subscription or a yearly project fee for setup and integrations, and Meta’s WhatsApp messaging fees. WOZTELL offers a freemium license, and paid licenses start from US$49 per month. Your consultant will prepare a quote based on your scope.
Which AI models does Sanuker use?
It depends on what you need. Sanuker builds on Meta Business Agent, Meta’s own AI for business messaging, and on OpenAI models through WOZTELL’s ChatGPT extension. For organisations that want their AI to run inside their own Microsoft Azure environment, WOZTELL also connects to Azure OpenAI.
Can Sanuker connect WhatsApp to our CRM and internal systems?
Yes. Sanuker connects WhatsApp to CRMs, booking tools, e-commerce platforms and in-house systems. You can use ready-made connectors such as Zoho, or no-code platforms such as Make, Zapier, n8n and Dify, which connect WOZTELL to more than 10,000 other tools.
Can Sanuker help us get a verified badge on WhatsApp?
Yes. As a Meta Business Partner, Sanuker can verify your business with Meta on your behalf through Partner-Led Business Verification. You share your official business documents and Sanuker submits them. Once verified, you can apply for the blue Official Business Account badge, and Sanuker guides you through that application. Meta reviews each request and makes the final decision.

Book a Meeting

Book an appointment to see how to improve your results through tailored conversational strategies.

We are committed to the development of the conversational business

As part of our corporate social responsibility, we have created the Conversational Business Chair with the University of Valencia, to promote the ecosystem of stakeholders necessary for the ethical and global development of conversational business.

Conversational Business Chair

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