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We design your business messaging experience with chatbots

The most innovative brands choose Sanuker to build the best messaging experience

Sanuker chatbot

Success is a journey, and we are a proud partner

Sanuker, your business messaging expert.

Conversion

Personalized engagement delivers conversion

A one-to-one,  and unique broadcast on the most trusted messaging apps results in next-level experiences along the digital customer journey.

happy

Customer happiness on the apps they trust

Over 3 billion users are texting each other on WhatsApp, Messenger, and WeChat daily. A presence on these apps is critical.

DigitalTransformation

Digital transformation begins with a chatbot

A well-designed AI or keyword Chatbot could transform your operation to 24-7 worldwide services without a heavy investment.

What our clients say about us

“Using WhatsApp, we turned up the volume on our customer engagement, sending out 300 messages per second. That translated to nearly 300,000 messages over one week. Importantly, customers who were already used to communicating with us through WhatsApp were more receptive to the messages we sent. The open rates for messages in WhatsApp reached over 63% in a short time.”

Ridwan Hidayat
General Manager, Anker Indonesia

“With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”

Alex Shih
Chief Executive Officer, Centaline Group

With WhatsApp, we were able to easily communicate with thousands of customers. We are hugely grateful for the team at Sanuker, who helped us integrate the platform into our customer management systems. Because WhatsApp has been such a success, we have future plans to expand our use of the platform to include providing product recommendations and stock availability.”

Krishna Gautam
Head of Customer Experience, Urbanic

“With WhatsApp Business Platform, we help ensure that every customer has the richest, most efficient experience when addressing their questions. Convenience is baked into each aspect of the process, from the steadiness of the channel to the ways that list messaging resumes any interaction right where it left off. Using WhatsApp has really enhanced our customer engagement.”

Yang Hao
Product Manager, Akulaku

“Much of our brand story celebrates the spirit of pioneering and innovation. We’d like to think our storytelling in the digital world is nothing short of these. With the help of Sanuker, we are able to leverage on cutting-edge AI technology to introduce our brand and timepieces through the chatbot, bringing a completely new yet wholesome customer experience to our watch lovers.”

Candy Lai
Assistant Digital Manager, IWC Schaffhausen

“With Sanuker, IKEA stepped up its customer service experience with the responsive and reliable WhatsApp solution, building a closer relationships with our valuable clients.”

Marco Chow
CSC Manager, Customer Support Centre, IKEA North Asia (Hong Kong, Macau and Taiwan)

Case studies & stories

mattel

McDonald’s

Food & Beverage

Challenge: Difficulty Answering All Customers’ Inquiries
Solution: Automate Responses with a Chatbot

akulaku

Akulaku

Ecommerce

Challenge: Boosting the Success Rate of Account Registrations
Solution: WhatsApp Business API

chicme

ChicMe

Ecommerce

Challenge: Better support, more sales
Solution: Encouraging Messenger conversations during the shopping journey

lexus hong kong

Lexus Hong Kong

Automobile

Challenge: Promoting Lexus’ Branding Strategy
Solution: Chatbot Campaign to Match Answers to Personality Traits

 

ping 360

Ngong Ping 360

Tourism

Challenge: Avoid Long Queues for the Cable Car
Solution: Get a Ticket Without Physically Lining Up

dbs bank

Urbanic

E-Commerce

Challenge: Providing instant service
Solution: A smooth customer journey

 

Download our e-Book Grow Your Business with “WhatsApp Landing” Business Messaging Solution

Blue Ocean Strategy of Corporate Communication & Marketing in Conversational Commerce

Download our free e-book filling the form to learn how to achieve a conversion rate of over 130%

e-Book Grow Your Business with WhatsApp Landing

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We are committed to the development of the conversational business

As part of our corporate social responsibility, we have created the Conversational Business Chair with the University of Valencia, to promote the ecosystem of stakeholders necessary for the ethical and global development of conversational business.

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